Last updated: 15 October 2026
Toys Plush Collections (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit toysplushcollections.com, visit our store, make an enquiry, place an order or join one of our events or workshops, in line with Singapore’s Personal Data Protection Act 2012 (“PDPA”).
1. Who we are
Toys Plush Collections is a brand of The Gifts Artisan Pte. Ltd. (UEN 202610387K), Singapore. For any question about your personal data, contact our Data Protection Officer through our Contact page.
2. Personal data we collect
- Contact details: your name, email address, phone number and, for deliveries, your delivery address.
- Enquiries and orders: details you share with us about brands, collectibles, events and displays.
- Events and workshops: participant names and, where you choose to tell us, details such as a child’s age or allergies so we can run the session safely.
- Payment: payments are handled by our payment providers. We do not see or store your full card details.
- Website usage: technical data such as your IP address, browser type and pages visited, collected through cookies and similar technologies.
- Photos at events: we may take photos at our events and workshops. We will ask before using any photo in which you or your child can be identified.
3. How we use your personal data
- To respond to enquiries and prepare quotations.
- To process and deliver your orders.
- To manage event and workshop bookings.
- To send news, promotions and event announcements, only if you have opted in. You can unsubscribe at any time.
- To run, secure and improve our website, and to comply with our legal obligations.
4. Consent
By providing your personal data to us, you consent to our collecting, using and disclosing it for the purposes above. You may withdraw your consent at any time by contacting us through our Contact page. If you withdraw consent, we may not be able to complete an order or booking that depends on it.
5. Who we share your data with
We do not sell your personal data. We share it only where needed to serve you, with payment providers, delivery and logistics partners, our website hosting and IT service providers, and authorities where required by law. Some of these providers may store data outside Singapore; where this happens, we take reasonable steps to ensure your data receives a standard of protection comparable to the PDPA.
6. Cookies
Our website uses cookies to remember your preferences and understand how visitors use the site. You can manage your choices in our cookie banner or in your browser settings.
7. Protection and retention
We use reasonable security measures to protect your personal data from unauthorised access, use or disclosure. We keep personal data only as long as needed for the purposes above or as required by law, after which we delete or anonymise it.
8. Children
Bookings for children must be made by a parent or guardian, who provides the child’s details on their behalf.
9. Accessing and correcting your data
You may ask to access or correct the personal data we hold about you by contacting our Data Protection Officer through our Contact page. We will reply as soon as reasonably possible, and in any case within 30 days. We may charge a reasonable fee for access requests, and will tell you the fee in advance.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date at the top.
11. Contact us
Data Protection Officer, Toys Plush Collections
Contact: via our Contact page